Quality policy
Excellence is our goal
NORTEK, a company dedicated to the design, manufacture and assembly of systems and individual components for fluid handling, has as its main objective the full satisfaction of the needs of its customers, employees and shareholders.
Therefore, we work on the continuous improvement and innovation of our products and services, under the guidance of the Quality Management System, established in accordance with the requirements of the ISO 9001:2015 standard. We pursue excellence in the execution and delivery of each of our projects, so that the requirements and expectations of all interested parties are met, and the company can also offer a significant contribution to the industrial, economic and social context in which it is located.
Committed to our customers, employees, suppliers and all our stakeholders
In order to make this possible, the company undertakes to promote:
- An appropriate organisation of the company’s human and technical resources to achieve the planned results of the processes and conformity to product requirements.
- The generation of a favourable working environment and organisational culture, which favours job security, greater involvement and maximum development of the potential of each member of staff, and self-control and co-responsibility in quality control.
- Cultivation of a relational environment with suppliers, employees and customers based on trust and collaboration.
- The maintenance of high standards of quality and competitiveness in our products and our commercial service, through the promotion of research, innovation and internal training.
- Commitment to strict compliance with all the requirements demanded by the customer, and by the regulations and legislation in force.
- Commitment to the continuous improvement of the Quality Management System.
Mission, vision and values
Quality policy
ISO 9001
Certificate
ISO 3834-3
Certificate
RSA Report
Management leadership and involvement of the entire NORTEK team
This policy, for whose promotion, compliance and revision NORTEK’s Management is primarily responsible, is extended to all the personnel and processes that make up the daily operation of the company, and is communicated for its dissemination to all interested parties. All members of NORTEK must know it, understand it and assume it as their own; and all are also called upon to contribute to the permanent task of evaluating, adapting and improving it.